Privacy Policy
Effective Date: August 1, 2026
Everviva Longevity MedSpa (“Everviva,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our online services, or receive healthcare services from our licensed providers.
By accessing or using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you create an account, complete an online evaluation, schedule an appointment, or communicate with us, we may collect:
- Full name
- Date of birth
- Email address
- Phone number
- Mailing address
- Emergency contact information
- Government-issued identification (when required)
- Payment information
- Medical history
- Current medications
- Allergies
- Health questionnaires
- Laboratory results
- Treatment history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referral source
- Date and time of your visit
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Provide telehealth and wellness services
- Schedule appointments and consultations
- Review medical evaluations
- Coordinate laboratory testing
- Coordinate prescription fulfillment
- Develop personalized treatment plans
- Process payments
- Respond to customer service inquiries
- Improve our website and services
- Maintain security and prevent fraud
- Comply with legal and regulatory obligations
Protected Health Information (PHI)
If you become a patient, your Protected Health Information (PHI) will be handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state laws.
Medical information is accessed only by authorized healthcare providers and staff involved in your care or healthcare operations.
How We Share Your Information
We respect your privacy and do not sell your personal information.
We may share your information only when necessary to provide services, including with:
- Licensed healthcare providers
- Medical practices
- Licensed pharmacies
- Clinical laboratories
- Payment processors
- Secure technology vendors
- Government or regulatory agencies when required by law
All third-party service providers are expected to maintain appropriate privacy and security safeguards.
Cookies and Analytics
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
- Measure marketing performance
You may disable cookies through your browser settings; however, some features of our website may not function properly.
Marketing Communications
With your consent, we may send:
- Appointment reminders
- Educational materials
- Health and wellness updates
- Promotional offers
- Newsletters
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Please note that we may still send important service-related communications regarding your appointments or medical care.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- SSL/TLS encrypted connections
- Secure hosting
- Password-protected systems
- Access controls
- Routine security monitoring
- HIPAA-compliant technologies where applicable
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of personal information where permitted by law
- Obtain copies of your personal information
- Withdraw consent where applicable
- Exercise other privacy rights available under applicable laws
Certain medical records must be retained as required by law.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 without appropriate legal authorization.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our website after any changes become effective constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact us:
Everviva Longevity MedSpa
2240 Palm Beach Lakes Blvd., Suite 250
West Palm Beach, FL 33409
Phone: (561) 566-9954
Email: hello@everviva.com
HIPAA Notice
If you become a patient of Everviva Longevity MedSpa, you will also receive a separate Notice of Privacy Practices (HIPAA Notice) explaining how your Protected Health Information (PHI) may be collected, used, disclosed, and protected in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state laws.
Disclaimer
This Privacy Policy applies to the Everviva Longevity MedSpa website and online services. It does not replace the Notice of Privacy Practices provided to patients receiving medical care. If you have questions regarding your medical records or privacy rights, please contact us using the information above.